When can I request a refund on the donations my organization sourced?

Good360 aims to provide a seamless experience for nonprofits sourcing donated goods. However, we understand that issues may arise. This article outlines the specific conditions under which refunds or Good360 credits may be issued, the process for requesting them, and important details related to returns and shipping costs. Refund eligibility criteria Good360 offers refunds or catalog credits [...]

What are one-time and recurring donations?

Good360 provides nonprofits with two types of truckload donations: one-time truckloads and recurring truckloads. Both options are available through the https://help.good360.org/2837/kb/article/132071/overview-of-the-good360-truckload-donation-program" target="_blank Direct Truckload Program, which allows nonprofits to receive large donations shipped via 53-foot trailers. Understanding the [...]

What is the Good360 truckload program?

Good360’s Truckload Program offers multiple advantages to eligible nonprofits: Scalability: Nonprofits receive large volumes of goods, allowing them to serve more people and meet diverse needs within their communities. Cost efficiency: The program includes minimal handling fees compared to Bulk donations, enabling nonprofits to acquire a substantial amount of goods at a fraction of retail costs. [...]

Learn more about Good360's managed programs.

Good360’s Managed Programs, formerly known as the Retail Match Program, connect nonprofits with local retail partners to receive donated goods and support their communities effectively. These programs have evolved to include not only retail store matching but also one-time pickup opportunities, all coordinated by Good360’s Managed Programs team. Managed Programs provide nonprofits with [...]

What are redistribution partners?

What is a Redistribution Partner (RP)? A Redistribution Partner is a nonprofit organization that has been vetted by Good360 to receive high volume product donations. These partners are trusted to redistribute goods to other local nonprofit organizations that serve their community. Each RP serves a distinct network of nonprofits based on the unique needs of their region. RPs act as a bridge, [...]