When can I request a refund on the donations my organization sourced?

Good360 aims to provide a seamless experience for nonprofits sourcing donated goods. However, we understand that issues may arise. This article outlines the specific conditions under which refunds or Good360 credits may be issued, the process for requesting them, and important details related to returns and shipping costs. Refund eligibility criteria Good360 offers refunds or catalog credits [...]

What are one-time and recurring donations?

Good360 provides nonprofits with two types of truckload donations: one-time truckloads and recurring truckloads. Both options are available through the https://help.good360.org/2837/kb/article/132071/overview-of-the-good360-truckload-donation-program" target="_blank Direct Truckload Program, which allows nonprofits to receive large donations shipped via 53-foot trailers. Understanding the [...]

What is the Good360 truckload program?

Attention Due to increased submission volume, Direct Truckload applications are temporarily paused. Thank you for your patience as we refine the process to ensure timely review. Good360’s Truckload Program offers multiple advantages to eligible nonprofits: Scalability: Nonprofits receive large volumes of goods, allowing them to serve more people and meet diverse needs within their communities. [...]

Learn more about Good360's managed programs.

Good360’s Managed Programs, formerly known as the Retail Match Program, connect nonprofits with local retail partners to receive donated goods and support their communities effectively. These programs have evolved to include not only retail store matching but also one-time pickup opportunities, all coordinated by Good360’s Managed Programs team. Managed Programs provide nonprofits with [...]

What are redistribution partners?

Notice Redistribution Partner (RP) Application Intake Temporarily Paused Good360 is temporarily pausing intake and processing of new Redistribution Partner (RP) applications while we complete an internal review of program requirements and related due diligence. What this means: We are not accepting new RP applications during this pause. Pending RP applications will remain in pending status until [...]