Understanding Good360’s Managed Programs

Good360’s Managed Programs, formerly known as the Retail Match Program, connect nonprofits with local retail partners to receive donated goods and support their communities effectively. These programs have evolved to include not only retail store matching but also one-time pickup opportunities, all coordinated by Good360’s Managed Programs team. Managed Programs provide nonprofits with streamlined access to high-quality products while fostering sustainability and community impact.

What are Managed Programs?

Managed Programs encompass a variety of donation initiatives where nonprofits receive products directly from local retailers or distribution centers. These programs may involve:

• Retail Match Partnerships: Long-term partnerships with specific retail stores for regular product donations.
• One-time pickup programs: Short-term opportunities to collect goods from specific donor locations.

Good360 coordinates these programs internally to ensure participating nonprofits meet the necessary criteria and can effectively utilize the donations. Most Managed Programs last for 12 months, with regular pickups scheduled based on the donor’s inventory and needs.

Benefits of Managed Programs

Managed Programs are designed to maximize impact for nonprofits and their communities. Key benefits include:

• Access to high-quality goods: Nonprofits can source essential items like clothing, home goods, hygiene products, and more.
• Cost savings: Donations are offered at minimal or no cost, aside from a nominal administrative fee.
• Local support: Partnerships with local retailers ensure donations benefit nearby communities.
• Sustainability: These programs divert usable goods from landfills, contributing to a circular economy.

How Managed Programs Work

Nonprofits partnered through Managed Programs receive notifications about available goods and are responsible for coordinating pickups. Here’s how the process works:

1. Notification: Good360 sends email notifications about upcoming donation opportunities, including pickup details.
2. Pickup coordination: Nonprofits contact the donor location to schedule a pickup, typically within 3-5 business days.
3. Receiving donations: Nonprofits must collect all items offered during the pickup. Selective acceptance of goods is not permitted.
4. Reporting: Nonprofits may be required to submit impact stories or distribution reports, depending on the donor agreement.

Types of Products Available

Donated items vary based on the retailer or distribution center but typically include:

• Household items
• Clothing and footwear
• Toys and baby supplies
• Small appliances
• Hygiene items
• Health & beauty items

Participating retail partners include major brands like Amazon, Walmart, CVS Health, and ALDI.

Eligibility Requirements

To participate in Managed Programs, nonprofits must meet the following criteria:

• Good360 membership: Be a registered member with Good360.
• 501(c)(3) status: Have verified tax-exempt status.
• Commercial storage: Goods must be stored at a commercial or business location (not residential addresses).
• Proximity to donor site: Nonprofits must have a storage facility within 50 miles of the donor location.
• Transportation: Access to a vehicle large enough to handle donated goods.
• Financial documentation: Provide standard financial reports, including:
  • IRS Form 990 (not 990-N)
  • Profit and loss statement
  • Audited financial statement

Some programs may require additional agreements, such as the Program Management Agreement (PMA), which outlines reporting obligations and other terms.

Responsibilities of Nonprofits

Nonprofits in Managed Programs must adhere to Good360’s guidelines to ensure proper use of donations:

• Accept all donations: Nonprofits must collect the entire donation, regardless of the type or quality of items.
• Proper storage: Store goods in a secure, commercial location.
• No resale or misuse: Donations cannot be sold, traded, or used for fundraising.
• Impact reporting: Submit required distribution reports or impact stories, if applicable.

Failure to comply with these rules can result in suspension or termination of the partnership.

One-Time Pickup Programs

In addition to retail partnerships, Managed Programs also include one-time pickup opportunities. These short-term programs allow nonprofits to collect donations from specific donor locations for immediate community needs.

How to Apply for Managed Programs

To participate in a Managed Program, nonprofits can:

1. Log into your Good360 account: Visit the Good360 online catalog and select “Partnerships in Your Area” to view available opportunities.
2. Submit an application: Apply for partnerships that align with your organization’s mission and capacity.
3. Receive approval: Good360 will review your application and notify you of approval, along with specific program requirements.

Renewing Managed Program Partnerships

Nonprofits can renew their Managed Program partnerships through the Good360 dashboard under the “Active Partnerships” section. Renewal availability depends on donor participation and nonprofit compliance during the initial partnership.